Privacy Policy
Last Updated:
GooGo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and website.
1. Information we collect
1.1 Information you provide
When you use GooGo, you may provide:
Name, email, and contact info (e.g., when you reach out to support)
Delivery details you enter (pickup, drop-off, instructions)
Preferences and settings within the app
1.2 Automatically collected data
We collect basic usage data to improve performance:
Device type and app version
App interactions (like placing or tracking deliveries)
Error logs and crash reports
We do not collect sensitive personal information.
2. How we use your information
Your data is used to:
Run core features (placing orders, tracking deliveries, notifications)
Personalize your experience and app settings
Improve app performance and reliability
Provide customer support
Send important updates about the app
We never sell your data.
3. How your data Is stored
All information is stored securely on encrypted servers.
Only essential team members may access anonymized analytics.
We follow industry-standard protection measures.
4. Sharing of information
We only share data in limited cases:
With service providers
For cloud hosting, analytics, or crash reporting — all under strict privacy agreements.
For legal compliance
If required by law, we may share necessary information.
We do not share your personal or delivery data with advertisers.
5. Your rights
You can:
Access your data
Request deletion
Update or correct information
Email us at support@googo.co for any of the above.
6. Data retention
We keep your information only as long as necessary to provide GooGo’s services.
If you delete your account or request removal, your data will be permanently erased.
7. Children's privacy
GooGo is not intended for children under 13.
We do not knowingly collect data from children.
8. Changes to this policy
We may update this Privacy Policy occasionally. The latest version will be posted here with a new “Last Updated” date.
9. Contact us
Questions about this Privacy Policy or your data? Contact Us.